Payment and Transaction Processing Policy

Thank you for trusting and choosing to shop at Welcome Native Spirit. Our goal is to ensure the safest, fastest, and most convenient shopping experience for our customers. Below is detailed information about the payment methods we use and the reasons we rely on international payment services:

We use Shopify Payments, provided by Shopify, to process all credit card, debit card, and other payment transactions on our website. Shopify Payments simplifies the payment process, ensuring secure, fast transactions that fully comply with U.S. legal regulations.

Our U.S. company (Welcome Native Spirit LLC) is responsible for providing services, customer support, order processing, and handling transactions through Shopify Payments.

Our Singapore company is responsible for designing and operating the technical systems for the website, as well as receiving and processing transactions through the PayPal gateway. The Singapore company ensures the optimization of the payment process and security for international transactions, making sure that PayPal payments are processed smoothly and securely.

All transactions on our website comply with international security standards. We are committed to protecting your personal information and transaction data with the most advanced security measures, ensuring peace of mind when making transactions.

All payment transactions are subject to a clear refund policy. If an issue arises during the transaction process or if you encounter a problem with the product, we will process the refund or return through the payment gateway you used. Refunds will be processed via the corresponding payment gateway, ensuring full protection of customer rights.

Using international payment gateways allows us to run our operations more efficiently on a global scale. Our Singapore company handles the development and technical aspects of the website, optimizing processes and ensuring security. Meanwhile, our U.S. company takes care of providing services and customer support for our clients in the U.S.